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AFTERCARE & SUPPORT

Good service shouldn’t end when you leave the shop.

Whether it’s a television, audio product or domestic appliance, Hardy’s are here to help you get the most from your purchase — now and in the years ahead.

GETTING STARTED

Is your product
still under warranty?

The first step depends on whether your product is still covered by the manufacturer’s warranty. To protect your personal information, manufacturers and warranty providers generally need to deal directly with the policy or warranty holder.

Still under
manufacturer warranty

Please contact the manufacturer directly. They will normally carry out troubleshooting and, where appropriate, arrange an engineer visit.

FIND YOUR MANUFACTURER

Out of warranty

If your product is out of warranty, contact Hardy’s. For customers within the Newry, Mourne and Down area, we can arrange a chargeable visit from one of our in-house engineers where appropriate.

BOOK A SERVICE VISIT
An engineer in Hardy’s workwear repairing a television

LOCAL EXPERTISE

Experienced engineers.
Practical advice.

Our in-house engineers work across television, audio and domestic appliances. When it’s appropriate for us to carry out a chargeable service visit, we can inspect your product, identify the likely fault and provide an estimate for any necessary repairs.

We’ll also give you honest advice on whether a repair makes sense — and when replacing the product may be the more practical option.

  • TELEVISION
  • AUDIO
  • DOMESTIC APPLIANCES

HOW IT WORKS

A straightforward process.

  1. BOOK

    Contact us to arrange a service visit (where applicable).

  2. INSPECT

    Our engineer will inspect your product and identify the likely fault.

  3. ADVISE

    We’ll provide an estimate and advise whether a repair or replacement is the most practical option.

  4. REPAIR

    If you’re happy to proceed, we can carry out the repair. Parts, labour and the service visit are chargeable.

OUR SERVICE AREA

Local to Newry,
Mourne and Down.

Our in-house engineers provide a service across Newry, Mourne and Down. If you’re outside this area, we may still be able to point you towards an appropriate service contact closer to home.

CONTACT US

MANUFACTURER CONTACTS

Find your manufacturer.

Choose your manufacturer below for warranty support, technical advice and to arrange an engineer visit where required.

Can’t see your manufacturer? Contact Hardy’s and we’ll help you find the right support.

STILL NEED HELP?

Get in touch with our team.

If you’re unsure what to do next, our team will be happy to help and advise.

CONTACT US