Making a brand-new computer uses up non-renewable resources and releases a high volume of CO₂. At Total Rethink, our refurbishment process produces around 95% less CO₂, and we keep material use to a minimum. Instead of automatically replacing parts like screens, we grade devices based on condition and supply them with pre-owned batteries and power supplies. It’s a smarter, more sustainable way to get quality tech — without the unnecessary waste.
Total Rethink is ISO certified for Quality Management, Environmental Management, Security Management, Anti-Bribery Management Systems and Occupational Health and Safety. Our certifications — ISO 9001, 14001, 27001, 37001 and 45001 — are embedded in our daily operations, supporting lean processes and a culture of continuous improvement focused on customer needs. Key steps in our refurbishment process include cleaning and sorting, data erasure, quality checks and final preparation.
As a Microsoft Authorized Refurbisher, Total Rethink ensures that every device comes with a genuine and reliable operating system. All products are pre-installed with Microsoft Windows Home or Pro. Having an official Microsoft OS means you’re protected from data risks — your refurbished device is GDPR-compliant, fully data-erased and far safer than one running pirated software. With genuine Windows, you reduce the risk of cyber-attacks and get peace of mind from the start.
As a Microsoft Authorized Refurbisher, Total Rethink ensures that each device comes with a reliable operating system. All Total Rethink products include a pre-installed genuine Microsoft Windows 10 Home or Pro. The benefit of using a genuine operating system is that you, as a customer, are not exposed to data risks — your refurbished device is GDPR-compliant, fully data-erased, and protected with an official Microsoft Windows installation. Unlike pirated software, this greatly reduces the risk of cyberattacks.
Once the equipment reaches our facility, it goes through a process of registration, cleaning and sorting.
The products undergo a GDPR compliant data erasure process that guarantees anonymization.
We classify laptops in five categories, REZERIF1ED+, REZERTIF1ED, T1A, BARGA1N+.
The devices are packed in sustainable boxes and then are sent to the customer for a new life.
With over 20 years of experience behind every device, you can count on a sustainable, premium-quality product. All Total Rethink devices are carefully packed in custom boxes to deliver a true out-of-the-box experience.
Each of our four grades comes pre-installed with Windows and includes a standard 2-year warranty — with the option to extend up to 4 years.
REZERTIFIED+
This is a new product that has never been used.
REZERTIFIED
This product will look new without any signs of use.
QT1A
This grade has few cosmetic signs of use.
BARGAIN+
This grade has minimal signs of use.
2-Year Standard Warranty
Great Value For Money
Buying refurbished computers, you help reduce the total amount of e-waste which positively affects public health by reducing the number of toxic substances [...]
By buying refurbished you ensure that future generations will have the same standards of living as today. Producing new computers requires a lot [...]
At Total Rethink, we understand the pressing need to address climate change and its impact on our planet. If CO2 emissions continue to [...]
NB: Support & Warranty Services on this page are applicable to Total Rethink products purchased on the Island of Ireland only.
Total Rethink products purchased from an authorised Retailer or Re-seller in Ireland come with a comprehensive 2 Year Warranty
To request a repair, please complete & submit the form in the link below and our local Support Centre will contact you shortly.
Registering your Warranty helps us to provide you with the most efficient warranty service. It also helps to keep you informed about product maintenance, important updates & useful tips. You can also opt in to receive notice on new launches, special offers, competitions & More!
Warranty information
Total Rethink products are covered by a comprehensive warranty including parts, labour, and a collect-and-return courier service. In the unlikely event you experience a manufacturing defect, repairs may be arranged as follows…
1. You may request warranty repairs through your place of purchase where all shipping, packing, repairs etc. are arranged between us on your behalf.
2. Alternatively, you can submit an online repair request form directly with us by clicking on the “REQUEST A REPAIR” button above and completing all sections of the form before submitting
Once your RMA request passes a quick verification process an authorisation email will be sent to you with instructions on how to prepare for the courier.
Where possible, your product must be pre-packaged in its original box and the box labelled with a copy of your authorisation email.
If you have disposed of the original packing material and requested replacements on your fault report form they will be pre-shipped to you.
Please take special care when packing and include a copy of your store receipt in the box.
Once you respond to the authorisation email with confirmation your product is packed and ready for collection, a courier will be arranged to collect your fully boxed product during working hours and usually within 2 working days.
Notes
A copy of your store receipt must be included to avail of warranty services.
Manufacturing defects are normally repaired and return-shipped within 10 working days of initial delivery to our service centre.
Physical damage and wear-and-tear is not covered by the warranty.
Our maximum liability is limited to the current value of the product taking age and condition into account and should your product be uneconomical to repair an equivalent may be offered in its place.
A factory reset is a normal part of the testing process and will result in all data on your device being wiped.
For “how-to” or non-warranty assistance please contact your place of purchase.
